Help & Support

Everything you need to get the best experience with All Movies.
Welcome to the All Movies Help Center. Here you'll find answers to the most common questions about Premium subscriptions, billing, refunds, notifications, technical issues, movie information, privacy and more. If you can't find the answer you're looking for, our support team will be happy to assist you.
Last Updated â€ĸ 20 July 2026
Most Popular

⭐ Premium isn't active

Purchased Premium but still seeing ads? Find the solution here.

🔄 Restore Purchase

Learn how to restore your Premium subscription on Android and iPhone.

đŸ’ŗ Cancel Subscription

Steps to cancel your subscription through Google Play or App Store.

💰 Refund Request

Request a refund using the official app store.

🛠 App Crashing

Troubleshoot crashes, slow performance and loading issues.

All
đŸŽŦ General
⭐ Premium
đŸ’ŗ Billing
🛠 Technical
🛡 Privacy
📧 Contact

Frequently Asked Questions

16 Articles
đŸŽŦ
1. What is All Movies?
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All Movies is an entertainment discovery application that helps you explore movies, TV shows, trailers and streaming availability from trusted public sources.

The app does not host, upload, stream or download copyrighted content. It simply helps users discover entertainment and find where content is officially available.
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⭐ What is Premium? đŸŽĨ Why are some movies unavailable?
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👤
2. Do I need an account?
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No.

You can browse movies, TV shows and trailers without creating an account.

Premium subscriptions are securely managed through Google Play or the Apple App Store.
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⭐ Premium Features 🔄 Restore Premium
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⭐
3. What is Premium?
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Premium unlocks additional features including:
  • Ad-Free Experience
  • Unlimited Watchlist
  • Movie & TV Show Notifications
  • Priority Customer Support
  • Early access to upcoming Premium features
Premium features may improve over future updates.
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đŸ’ŗ Premium Pricing 🔄 Restore Purchase
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đŸ’ŗ
4. How much does Premium cost?
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Current subscription plans:
  • 1 Month — Starting from ₹59
  • 3 Months — Starting from ₹149
  • 12 Months — Starting from ₹399
Prices may vary depending on your country or region. Google Play or the Apple App Store will always display the final price in your local currency before payment.
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❌ Cancel Subscription 💰 Request Refund
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❌
5. How do I cancel my subscription?
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Subscriptions are managed through the app store where your purchase was made.

🤖 Android

  • Open Google Play Store
  • Tap your Profile
  • Select Payments & subscriptions
  • Tap Subscriptions
  • Select All Movies
  • Tap Cancel Subscription

🍎 iPhone / iPad

  • Open Settings
  • Tap your Apple ID
  • Tap Subscriptions
  • Select All Movies
  • Tap Cancel Subscription
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💰 Request Refund đŸ’ŗ Premium Pricing
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⭐
6. I purchased Premium but it isn't active.
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Please try the following:
  • Restart the All Movies app.
  • Verify you're using the same Google account or Apple ID used for the purchase.
  • Check that your subscription is still active.
  • Wait a few minutes while Google Play or the App Store synchronizes your purchase.
  • Make sure your internet connection is stable.
If Premium is still not active, please contact our support team with your purchase details.
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🔄 Restore Premium 💰 Refund Request
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🔄
7. How do I restore Premium?
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Premium is restored automatically after Google Play or the Apple App Store verifies your active subscription.

No additional purchase is required.

If your subscription isn't restored:
  • Restart the app.
  • Reconnect to the internet.
  • Ensure you're using the correct Google account or Apple ID.
  • Wait a few minutes and try again.
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⭐ Premium isn't active ❌ Cancel Subscription
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đŸšĢ
8. Why am I still seeing ads?
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Possible reasons include:
  • Your Premium subscription hasn't synchronized yet.
  • Your internet connection is unavailable.
  • Your subscription has expired.
  • The app store is still verifying your purchase.
  • The app hasn't refreshed your Premium status yet.
Restarting the app usually resolves this issue.
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⭐ Premium isn't active 🔄 Restore Premium
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đŸŽĨ
9. Why are some movies or TV shows unavailable?
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All Movies only displays publicly available movie information, trailers and streaming availability.

Availability depends on several factors including:
  • Your country or region.
  • Licensing restrictions.
  • Streaming platform availability.
  • TMDB and YouTube data.
Some titles may not be available in every country.
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đŸŽŦ What is All Movies? 🛠 App Crashing
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🔔
10. How do notifications work?
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You can receive notifications about:
  • New Movies
  • TV Shows
  • Upcoming Releases
  • Watchlist Alerts
  • Premium Updates
  • App Updates
You can enable or disable notifications anytime from your Android or iPhone settings.
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🛡
11. Is my personal information safe?
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Yes.

We do not require account registration to use All Movies.

Your privacy is important to us. Please review our Privacy Policy to understand how your information is collected, used and protected.

Read Privacy Policy →
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Privacy Policy Terms of Use
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🛠
12. The App crashes or runs slowly.
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Try these troubleshooting steps:
  • Restart the app.
  • Update to the latest version.
  • Check your internet connection.
  • Restart your device.
  • Clear the app cache (Android).
  • Free up storage space if your device is running low.
  • Reinstall the app if the issue continues.
If the problem still exists, please contact our support team with your device model and app version.
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📝
13. How do I report incorrect movie information?
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Movie information is provided by trusted third-party sources such as TMDB and other public databases.

If you notice incorrect information, please include:
  • Movie or TV Show Name
  • Incorrect Information
  • Screenshot (Optional)
Our team will review the report and update it whenever possible.
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đŸŽĨ Movie Availability 📧 Contact Support
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Šī¸
14. How do I report a copyright issue?
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If you believe any content displayed through All Movies infringes your copyright or intellectual property rights, please contact us with complete details.

Please include:
  • Your Full Name
  • Copyright Owner Information
  • Movie or Content Name
  • Supporting Documents (if available)
We review every copyright request as quickly as possible.
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📧 Contact Support
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💰
15. How do I request a refund?
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All Premium purchases are securely processed by Google Play or the Apple App Store.

Refund requests must be submitted through the same app store used for your purchase.

Refund approval depends on the respective store's refund policy.
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❌ Cancel Subscription đŸ’ŗ Premium Pricing
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🐞
16. I found a bug.
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We appreciate bug reports and user feedback.

Please include:
  • Device Model
  • Android / iOS Version
  • App Version
  • Screenshot or Screen Recording
  • Description of the issue
This information helps us resolve issues much faster.
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🛠 Troubleshooting 📧 Contact Support
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Still Need Help?

If you couldn't find the answer you're looking for, our support team is here to help. Choose one of the options below.

Application Information

Platform

Android & iOS

Support

24–48 Hours

Language

English

Last Updated

20 July 2026

Still Having Problems?

Before contacting support, we recommend trying these quick troubleshooting steps. Most common issues can be resolved within a few minutes.

1
Restart App

Completely close All Movies and open it again.

2
Update App

Install the latest version from Google Play or the App Store.

3
Check Internet

Make sure your device has a stable internet connection.

4
Contact Support

If the issue continues, send us your device details and screenshots.